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Find answers to the most frequently asked questions about traveling to Croatia.
- General Questions
- Reservations & Travel Documentation
- Traveling to Croatia
Still not able to find what you're looking for? Contact Jauntee – Croatia Expert Travel Planning
at 888.371.6826.
General Questions:
Q: When will I receive my tour documents from Jauntee?
A: You will receive your e-documents with final instructions, hotel, sightseeing tours, transfer vouchers, and e-tickets approximately 3 weeks prior to departure. The detailed daily itinerary will be given to you upon arrival by your tour guide.
Q: How much should I tip
in Croatia?
A: This is a matter of personal discretion. You may use the following as a guideline:
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Tour escort/Tour director:
$6 or $7 per person per day
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Driver: $3 per person per day
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Local Guide: $2 per person per half day of sightseeing (2-3 hours)
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Cruises: $6 or $7 per person per day (Except
for M/s Arion where tips are included)
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Tour escort/Tour director (small groups of 2-14 passengers): $10-$15
per person per day
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Driver (small groups of 2-14 passengers): $5-$8
per person per day
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Local Guide (small groups of 2-14 passengers): $5-8 per person
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Hotel Porter: $1 per bag per person
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Wait staff: $1.50 per person (lunch or dinner)
Q: Can I request certain seats on the plane?
A: Seats are assigned by Jauntee air department as a courtesy at time of ticketing. If you have special requests, please call the airline directly after receiving your airline tickets. Please note that the airline can change your seats at any time.
Q: How many pieces of luggage can I bring with me?
A: Each tour/cruise member is limited to one large suitcase and small carry-on bag due to limited space on our buses, mini-busses, vans and private cars with driver. The airlines are charging extra fees for checked luggage exceeding 60" (calculated by adding the width + height + depth). The luggage should not weigh more than 44 lbs. Carry on bag should not exceed 45 inches total and no more than 11 lbs.
Q: Is smoking allowed on the Jauntee Tours buses?
A: There is a no smoking policy on our buses but there are plenty of opportunities to smoke during the frequent stops.
Q: What are the airline restrictions on bottles and containers?
A: All containers for gels, liquids and aerosols must be 3-oz. or smaller and placed in a clear plastic bag. Each traveler is limited to one quart-size plastic bag which must be placed in your carry-on baggage. For a more in-depth description of these and other travel restrictions (including prescription medications), please visit
www.tsa.gov.
Reservations and Travel Documentation:
Q: Do I need travel insurance?
A: We strongly suggest that you purchase our traveler's insurance with Travel Guard. It is very important that you protect yourself in case of trip cancellation/interruption, travel/baggage delay or loss of baggage and medical expenses.
You can access more information by clicking to the
following link.
Q: What documents will I need to travel to Croatia?
A: United States citizens require a valid passport. Non-citizens have other requirements which should be checked immediately. U.S. citizens do not require visas for entry into Croatia. Non-citizens are urged to contact the Croatian consulate for entry requirements.
Vaccinations are not required by anyone.
Your first and last name must appear on your airline ticket exactly as it appears on your passport.
Q: How much of a deposit is required to book a tour?
A: A $300.00 per person deposit is required within 10 business days of booking unless specified otherwise on your tour, cruise, vacation package or honeymoon. If obtaining the optional insurance, it must be purchased no later than 7-day from the time of deposit.
Q: When is my final payment due?
A: Final Payment is due 90 days prior to departure.
Q: What type of payments do you accept?
A: We accept checks, Visa, Mastercard, Discover & American Express.
Traveling to Croatia:
Q: Do I need to bring an adaptor with me for any appliances?
A: The electrical current in Croatia is 220 volts. Wall outlets take plugs with two rounded prongs. If you plan to use U.S. electrical appliances you will need to bring a converter/adapter. It is suggested that you purchase these items before you leave on your trip or at the airport.
All hotels in Croatia supply a hair dryer in each room.
Hotel rooms in major hotels in Croatia supply irons. Irons are not supplied in some hotel rooms in Croatia due to safety precautions. Hotels offer ironing, dry cleaning and laundering services for a fee.
Q: What is the currency in Croatia?
A: Croatian Kuna is the official currency in Croatia.
Q: What is the best way to exchange money?
A: We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus.
Q: What kind of clothing should I bring with me?
A: Comfortable casual clothing is recommended; the same as you would wear on a sightseeing trip in the U.S. The only time you'll want to "dress up" a bit is at the Gala dinner. Sports jacket for men is suggested; ties are not required.
Please note that there are dress codes in most churches in Croatia: no bare shoulders or knees.
Q: Who should I contact in an emergency while in Croatia?
A: General emergency number is 112.
Q: What language do people speak in Croatia?
A: Croatian is the local language. English, German, Italian are widely spoken.
Q: What is the weather like in
Croatia?
A: Spring and Autumn: 40 – 65ºF; Summer: 65 – 85ºF; Winter: 30 – 45ºF. Bring comfortable shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Q: What is the code of conduct in Croatia?
A: Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.
Q: What are the holidays in Croatia?
- Jan 1 New Year
- Jan 6 Feast of the Epiphany
- Mar 24 Easter Monday
- Apr 27 Resistance Day
- May 1 Labor Day
- May 22 Corpus Christi
- Jun 22 Resistance Day
- Aug 5 Victory Day and National Thanksgiving Day
- Aug 15 Feast of the Assumption
- Oct 8 Independence Day
- Nov 1 All Saints' Day
- Dec 25 Christmas Day
- Dec 26 St. Stephen's Day
Q: What should I do if my transfer from airport to hotel is delayed?
A: Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Q: What is the hotel check in and check out time?
A: Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
Q: What do you recommend we buy in Croatia?
A: For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9:00 a.m. to 8:00 p.m., with shorter hours on Saturdays.
Q: How do I call the U.S. from Croatia?
A: To call the United States from Croatia, you must dial 001 + area code + phone number.
Q: How do I call Croatia from the United States?
A: To call Croatia from the United States, you must dial 011+ 385 +area code + phone number.
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